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405-372-4525 H
H

405-372-4525

Missed Appointment Policy

~Missed Appointment Policy~

At Baker Animal Clinic, your scheduled appointment time is reserved just for you and your pet.  We try not to overbook appointment times in order to provide excellent veterinary care and to be sure we have sufficient time to adequately examine your pet and to discuss your pet’s condition and treatment options in detail with you.

We will make every effort to accommodate your scheduling needs.  In return, we ask that you help us by keeping your scheduled appointments, arriving on time and notifying us a minimum of twenty-four (24) hours in advance if you are unable to do so.  When we receive advanced notice of cancellation, we are able to avoid lost revenue and misspent employee time, which keeps our overhead down and our fees reasonable.  More importantly, we are able to accommodate other patients needing care.  Failure to comply with this policy will necessitate the assessment of the following fees:

  • First missed appointment:  Our staff will call to ensure you and your pet are all right and to reschedule your appointment.
  • Second missed appointment:  You will receive a letter stating this is your second missed appointment and that you have been charged a missed appointment fee ($25.00)
  • Third missed appointment:  A letter will be mailed informing you that you have now missed three appointments and you have been charged another appointment fee ($25.00)
  • Further missed appointments will require immediate payment of our Standard Fee for Doctor’s Visit ($46.00).  This fee must be paid prior to scheduling any future appointments.

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Office Hours

DayMorningAfternoon
Monday7:30am5:30pm
Tuesday7:30am5:30pm
Wednesday7:30am5:30pm
Thursday7:30am6:00pm
Friday7:30am6:00pm
Saturday7:30am12:00pm
SundayClosedClosed
Day Morning Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7:30am 7:30am 7:30am 7:30am 7:30am 7:30am Closed
5:30pm 5:30pm 5:30pm 6:00pm 6:00pm 12:00pm Closed